Thanks for reading Brindlesum. We welcome messages from readers who have questions about our articles, spot something that needs correcting, or want to suggest a topic we should cover next. Your input helps us decide what to write and how to make our guides clearer.
How to Reach Us
You can email the editorial team at [email protected]. Please write in plain language and give us enough detail to understand what you need. A clear subject line and a short description of your question help us point your message to the right person.
What to Send Us
We read every message, and certain kinds are especially useful to our team. Send us a note when you want to:
- Ask a question about something you read in one of our guides.
- Report a factual error, a broken link, or a typo on the site.
- Suggest a personal finance, credit, or budgeting topic you want us to explain.
- Share general feedback about how we cover money and credit.
- Ask about reprinting or referencing our content.
What We Cannot Help With
Brindlesum is an independent education site. We are not customer service for any bank, lender, card issuer, or insurance company. We cannot access your accounts, check a balance, dispute a charge, change a payment date, or look up your credit report.
If you have a question about a specific account or product, contact that company directly using the details on your statement or its official website. We also do not offer personalized financial advice, so please do not send account numbers, passwords, or other sensitive personal information.
Response Times
We are a small editorial team, and response times vary depending on how many messages we receive. Some weeks we reply within a couple of days, and busier periods take longer. We appreciate your patience and read each note in the order it arrives.
If your message is about a correction, it helps to include the article title and the exact line you are referring to. That lets us verify the issue quickly and update the page when a fix is warranted.
A Quick Note
Email is the best and only way to reach our editorial team. We do not list phone numbers or a mailing address, and we will never ask you to call a number or pay a fee to get a reply. Stick to the address above, and you will reach the right people.